Public Speaking – Speech Giving Versus Presenting

As a seasoned public speaker of many venues, I can tell you there’s a big difference between giving a speech and giving a presentation. One cannot, of course, teach presentation skills without teaching basic speech skills, and vice versa. The two are closely related in terms of understanding how to use body language, voice, eye contact and other techniques. But while there are many similar and overlapping skills, the difference lies in the objective.

Let’s start with giving a Speech.

If you’ve taken any speech classes in college, you’ve probably heard there are three types of speeches: informative, persuasive and entertaining. While this is fairly accurate, it won’t help in discerning between speeches and presenting because many think they are one in the same. But they are not.

Primarily, the purpose of a speech is to simply deliver a message. Often, a speech does not require the use of visual aids because a good speech can actually stand on its own without support or explanation. At the end of an effective speech, an audience will be stirred into thinking in a way or doing something they may not have before hearing it.

But most of us of in everyday life will generally hear two kinds of speeches: the kind that entertain and the kind that aim to change thinking or attitudes. After-dinner speeches and wedding toasts are in the former camp, most others in the latter. The “change” speeches can still have entertaining elements, but their purpose goes beyond that. Consider eulogies, for example. A eulogy is, or should be, in honor of the deceased. It should therefore connect with, and hopefully uplift the hearts of the mourners. It’s a speech, not a presentation, and the intention is to generate affection and good feelings.

Speeches are often, but not always, written out word for word and are given by individuals who normally don’t speak to crowds, or at least don’t regularly engage in public speaking (presidential speeches are an obvious exception). This is why a person giving a speech can and is usually expected to read the speech from paper or a teleprompter. An experienced speech giver, however, will still attempt to make the reading sound like he or she is actually talking to the audience at a personal level rather than just reading to no one in particular.

Many speeches also tend to be formal in nature. Consider how graduation speeches or State of the Union Addresses are delivered. Because of the formality, the speech would sound very similar from one audience and situation to another. But while it’s true that from some speeches there have been spontaneous outpourings of impromptu words and passion, most stay within the script.

Now let’s talk about Presenting.

A presentation needs a proposition and typically, a call to the audience for decisive action afterward. A good presenter understands that he or she is putting on a performance to a degree. Presenting is a form of art, a direct connection with an audience that engages people on intellectual and emotional levels. It should be designed to give an audience an experience, not just information. Presentations involve more entertainment, more senses and more activity from both the speaker and audience. An effective presentation is an orchestration of many pieces of many things to enhance the message.

Presentations tend to be less formal and the material should not be delivered by means of reading from a script. In fact, they should never be written word for word, or even memorized word for word. A seasoned presenter knows how to use notes with just key or “trigger” words to remind him or her of what to say. Also, presentations will often employ storytelling that the presenter can do off the cuff and from the heart.

The beauty of a presentation is that the presenter can be spontaneous and add, modify, or eliminate material according to the audience’s reaction or things like distractions or time constraints. This is why the same presentation can be delivered in vastly differently ways depending on the crowd and venue. And unlike speeches, presentations often will involve the use of visual aids to stir emotion or drive a point. At the end of a presentation, if the presenter has been effective, audience members will not only be moved to do something afterwards, they will also have some new knowledge in their mental arsenal to take away.

Finally, another purpose of presentations is to make a sale. A presentation geared toward selling is an emotionally compelling one designed to create a perceived need to buy the product, whatever it may be. Everything the presenter does and shows will be engineered to create and feed that need. Such a speaker will usually have books or DVDs or sign-up sheets waiting in the back.

In summary, if you’re going to be a speaker at some engagement and trying to decide what format to use, a good question to ask is: What is the purpose of my talk? The answer to that question will help you decide what you’re there to do for your audience, what they expect, and how you’re going to deliver it.

5 Key Presentation Rules in a Commercial Real Estate Agency

The presentations made by commercial real estate agents today must be of the highest quality if the agent is to win the listing. It is a fact that most listing presentations are ‘competitive’ and that a few good agents will in most cases be chasing the same listing. Influencing the client to use your services over that provided by others is a skill to be practiced and refined. That’s what presenting and pitching is all about.

A client needs to see that they are choosing an agent of confidence and relevance. The client’s property is not an ‘experiment’ in marketing, but a ‘challenge’ that requires a solution. Fortunately in this property market we have quite a few listing alternatives and marketing tools to use to get the message out about the property. The best agents do this very well.

The client will invariably choose the agent that has all the right solutions and the commitment to take the property to the market in a specific way. The ‘generic’ approach to property advertising and marketing has little place in this business environment. Only use the ‘generic’ approach with ‘open listings’. Your presentation should be based on an ‘exclusive’ listing process; that is how you will build market share in most cases.

Here are some ideas to help you with preparing for your listing presentation:

  1. Review the property beforehand so you fully understand its opportunities and challenges. Take care when it comes to title restrictions or orders or notices on the property. They will be hurdles in the marketing process and you may need to remove them or resolve them prior to promoting the property.
  2. Check out the competing properties and the market evidence locally. There will be some clear facts and figures that have application to the property that you have for sale or lease. Market evidence will be valuable as you prepare for the release of the listing onto the market.
  3. Understand the client’s requirements today, and the property history. They will have operated the property in a particular way; perhaps for their business or as an investment. Understand how the property has been operated and why.
  4. The financial facts will be essential to taking the listing onto your books. The income and expenditure history will be relevant if the property has been operated as an investment. The financial results should be a good average or better when compared with other similar results locally with other comparable property assets.
  5. Look at the opportunities that are available with the property into the future. Look for supply and demand issues, zoning changes, material change of use, and redevelopment.

When you have the property background fully reviewed and established taking into account the above facts, you are ready to take action on the property presentation. You can make some choices that are of value to your sales pitch or presentation. The client will listen to you.

The Art of Persuasion and Negotiation – 3 Useful Tips to Get What You Want From People

The art of persuasion and negotiation is a much-coveted skill. For hundreds of years, humankind has been using these skills to survive. The ancient Greeks negotiated with their neighboring lands all the time. Leaders of different nations always send ambassadors to settle peace negotiations. Traders of both the old and the new world use their powers of persuasion to sweeten their deals.

If you look at today’s environment, the art of persuasion and negotiation has only become more relevant. The most successful people in the world know this all too well. By reading this article, you, too, can learn how to channel their powers of persuasion and negotiation.

1) Knowledge is power.

In the art of persuasion and negotiation, knowledge is very crucial. How much you know determines the extent of your power over the other. Before attempting a negotiation, you have to know everything there is to know about the people you’ll be speaking with.

Find out what their weaknesses are, what they want, how much they are willing to put out, etc. Knowing all these can help you come up with better points for arguments and negotiations. You’ll have an easier time persuading people to see things your way as well.

2) Establish common goals.

When dabbling in the art of persuasion and negotiation, you must remember that both parties should benefit from the deal. As much as possible, make the deal a win-win situation for everyone.

One way to cinch such collaborations is by establishing common goals – goals that are in line with you and your prospect’s plan. Doing this gives the client a sense of solidarity, which will make them more agreeable to whatever it is you’re cooking up.

3) Try the grassroots approach.

Gone are the days when you don’t care about the person you’re negotiating with over the phone. The grassroots strategy is once again earning popularity.

Instead of treating your clients like cash cows, try to develop a certain relationship with them. Ask about their family or their dreams every once in a while. The grassroots approach requires you to relate with the people you’re trying to persuade or negotiate with. Drop your high and mighty attitude and start knocking on doors.

The art of persuasion and negotiation has long been practiced. Anybody can try the different strategies one step at a time. Try it on your parents, your friends or the local shopkeepers in your town.